Terms of Use

Effective September 15, 2026

These Terms of Use govern your use of the Senior Reach San Antonio website, inquiry form, and AI assistant. By using the website, you agree to these terms. If you do not agree, please do not use the website.

Eligibility and acceptable use

You must be at least 18 years old to submit an inquiry. You agree to provide accurate information, use the website only for lawful purposes, and not interfere with its operation, attempt unauthorized access, submit malicious code, or misuse the inquiry form or AI assistant.

Inquiry communications

When you submit an inquiry, you authorize Senior Reach to respond using the contact information you provide. Depending on your request, we may help connect you with senior living communities or care providers. You may ask us to stop contacting you at any time.

General information

Website and AI-assistant content is general information, not medical, legal, financial, or professional care advice. Consult qualified professionals when making care or financial decisions.

Independent care providers

Senior living communities, home-care agencies, healthcare professionals, and other third parties are independent from Senior Reach. We do not control their services, statements, admissions decisions, fees, licensing, availability, or privacy practices. You are responsible for independently evaluating providers and reviewing their terms and policies.

No guarantee of placement or availability

Senior Reach helps families research and compare options. It does not guarantee acceptance, placement, pricing, services, licensing status, quality, or availability at any community or care provider. Confirm important details directly with providers and appropriate state resources.

AI-generated responses

The AI assistant may produce incomplete or incorrect information. Do not rely on it for emergencies, diagnoses, or decisions requiring professional judgment. Do not submit sensitive personal information in chat.

Emergencies

This website is not an emergency service. Call 911 or local emergency services if someone may be in immediate danger or needs urgent medical attention.

Website availability

The website may change or become temporarily unavailable. Features and content may be updated without notice.

Intellectual property

The website’s branding, design, text, and original materials are owned by Senior Reach or used with permission. You may use the website for personal, noncommercial research but may not copy, republish, or commercially exploit its content without permission.

Disclaimer and limitation of liability

The website is provided “as is” and “as available.” To the fullest extent permitted by law, Senior Reach disclaims implied warranties and is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, reliance on its content, or interactions with third-party providers. Nothing in these terms excludes liability that cannot legally be excluded.

Privacy

Our Privacy Policy explains how information submitted through the website is handled.

Changes to these terms

These terms may be updated as the service changes. Continued use after an update means you accept the revised terms.

Contact

Questions about these terms may be sent to leads@contacts.seniorreachsanantonio.com.